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[No QA] [DO NOT MERGE] Helpsite consolidate v2#81597

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stephanieelliott wants to merge 72 commits intomainfrom
helpsite-consolidate-v2
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[No QA] [DO NOT MERGE] Helpsite consolidate v2#81597
stephanieelliott wants to merge 72 commits intomainfrom
helpsite-consolidate-v2

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Explanation of Change

Fixed Issues

$
PROPOSAL:

Tests

  • Verify that no errors appear in the JS console

Offline tests

QA Steps

// TODO: These must be filled out, or the issue title must include "[No QA]."

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If new assets were added or existing ones were modified, I verified that:
    • The assets are optimized and compressed (for SVG files, run npm run compress-svg)
    • The assets load correctly across all supported platforms.
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari

…ocs/articles/consolidated/billing/Subscription and Plan Management/How-billing-ownership-and-subscription-management-work-in-Expensify.md
…tions-in-Expensify-Classic.md to docs/articles/consolidated/billing/Subscription and Plan Management/Manage-Billing-and-Subscriptions-in-Expensify-Classic.md
…tions-in-New-Expensify.md to docs/articles/consolidated/billing/Subscription and Plan Management/Manage-Billing-and-Subscriptions-in-New-Expensify.md
… How-to-Manage-Subscriptions-and-Billing-in-New-Expensify.md
keywords: [Expensify Classic, karma points, personal karma, corporate karma]
---

[Expensify.org](https://www.expensify.org/about) is built on creating a transparent and convenient way to create an emotional connection between donors, volunteers, and recipients. The funds for this organization come from Corporate Karma, Personal Karma, and monetary donations.
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Missing breadcrumb path: Add a breadcrumb navigation path below the H1 heading (after the YAML frontmatter) to improve navigation context and AI readability. Example: Settings > Workspaces > Individual/Group

---

# Expensify Legacy Pricing: Who Qualifies and What It Means

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Missing breadcrumb path: Add a breadcrumb navigation path below the H1 heading to improve navigation context and AI readability.

internalScope: Audience is Workspace Admins and prospective customers. Covers high-level plan features, use cases, and who each plan is for. Does not cover pricing, billing logic, or subscription management.
---

# Expensify Plans Overview: Collect vs Control
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Missing breadcrumb path: Add a breadcrumb navigation path below the H1 heading to improve navigation context and AI readability.

internalScope: Audience is Workspace Admins and Billing Owners. Covers pricing tiers, seat billing behavior, subscription models, and supported currencies. Does not cover plan comparisons, billing ownership transfers, or how to cancel a plan.
---

# Expensify Plan Pricing and Billing: Annual, Pay-Per-Use, and Localized Rates
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Missing breadcrumb path: Add a breadcrumb navigation path below the H1 heading to improve navigation context and AI readability.

internalScope: Audience is billing owners and Workspace Admins. Covers what causes out-of-date billing, who can resolve it, and what actions are required. Does not cover step-by-step platform-specific navigation.
---

When billing is out of date in Expensify, your workspace may lose access to paid features. This guide explains what it means, why it happens, and how to resolve it.
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Missing breadcrumb path: Add a breadcrumb navigation path below the H1 heading to improve navigation context and AI readability.

@@ -0,0 +1,7 @@
---
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Missing breadcrumb path: Add a breadcrumb navigation path below the H1 heading to improve navigation context and AI readability.

…visibility details for GL codes in the respective tables, clarifying their status for workspace admins and members. Update instructions for managing GL codes and improve consistency across related articles.
@github-actions github-actions bot changed the title [DO NOT MERGE] Helpsite consolidate v2 [No QA] [DO NOT MERGE] Helpsite consolidate v2 Feb 5, 2026
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OSBotify commented Feb 5, 2026

A preview of your ExpensifyHelp changes have been deployed to https://7f4c7073.helpdot.pages.dev ⚡️

Updated articles:

…removing the outdated Plan-types-and-pricing.md file. Introduced new links for Expensify Plan Types and Pricing, enhancing clarity and accessibility for users.
… and pricing, improving navigation to relevant documentation for users.
… from redirects.csv to streamline navigation and ensure users access the most relevant documentation.
Changed HTML section title from "Plans and Pricing" to "Plans & Pricing" to exactly match _routes.yml configuration. Title mismatches were causing the Jekyll site generator to treat them as separate sections, creating duplicate navigation entries.

Co-authored-by: Cursor <cursoragent@cursor.com>
The createDocsRoutes.ts script auto-generates section entries from the filesystem and adds them to existing sections in _routes.yml, causing duplicates. Removed the manual section definitions from the consolidated billing hub to allow the script to generate them automatically.

Co-authored-by: Cursor <cursoragent@cursor.com>
…ricing, and add new documentation files for Collect and Control Plan features, cash back benefits, and switching plans. This enhances navigation and provides comprehensive guidance for users evaluating their subscription options.
Co-authored-by: Cursor <cursoragent@cursor.com>
- Change hub icon to subscription-annual.svg
- Update hub description to focus on subscription options and payment methods
- Write new Subscription Overview article
- Add order fields to all articles for proper section ordering
- Rename article titles:
  * 'How to Manage Your Subscription' → 'How to configure your subscription'
  * 'Deleting a workspace' → 'Deleting an Expensify workspace and ending billing'
- Remove version-specific navigation notes from all articles
- Add Expensify Classic-only note to Personal and Corporate Karma

Co-authored-by: Cursor <cursoragent@cursor.com>
- Rename article files to match their new titles:
  * How-to-manage-your-subscription-in-New-Expensify.md → How-to-configure-your-subscription-in-New-Expensify.md
  * How-to-Manage-Your-Subscription-in-Expensify-Classic.md → How-to-configure-your-subscription-in-Expensify-Classic.md
  * Deleting-workspaces-in-Expensify.md → Deleting-an-Expensify-workspace-and-ending-billing.md
- Add section ordering to billing hub in _routes.yml:
  1. Subscription Setup & Billing Ownership
  2. Subscription Management
  3. Plans & Pricing
  4. Other Billing Scenarios
- Add redirects for renamed article URLs

Co-authored-by: Cursor <cursoragent@cursor.com>
Co-authored-by: Cursor <cursoragent@cursor.com>
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