Add overall expectations for RC service level#976
Draft
wwarriner wants to merge 8 commits intouabrc:mainfrom
Draft
Add overall expectations for RC service level#976wwarriner wants to merge 8 commits intouabrc:mainfrom
wwarriner wants to merge 8 commits intouabrc:mainfrom
Conversation
Contributor
Author
|
Ralph will review the content, but please review for spelling and grammar. |
bdu-birhanu
reviewed
May 29, 2025
|
|
||
| Research Computing is centrally funded by UAB for 5-by-8 support (5 days per week, 8 hours per day), offered between the hours of 8:00 AM and 5:00 PM, every Monday through Friday, except for [UAB Designated Holidays](https://www.uab.edu/humanresources/home/benefits/time-off/holidays). | ||
|
|
||
| Our services and platforms average 98% uptime, substantially higher than NSF requirements. If your research efforts require higher service, or if extended maintenance periods are not acceptable, the we are happy to work with you to explore commercial cloud services. Please [Contact Us](./help/support.md). |
Contributor
There was a problem hiding this comment.
"the" seems unnecessary here in "... not acceptable, we are happy to work with you..."
bdu-birhanu
reviewed
May 29, 2025
bdu-birhanu
added
pr: changes requested
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
2 participants
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
Pull Request
Overview
Add overall expectations for Research Computing service level. Useful to help set a standard expectation for uptime and service availability. Discusses tradeoffs and where we are compared to commercial cloud and NSF requirements for funding.
Related Issues
Fixes #963