feat: Add product feedback modal for downvote workflow#2
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ForisKuang wants to merge 3 commits intocBioPortal:v0.8.2-custom-v3from
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feat: Add product feedback modal for downvote workflow#2ForisKuang wants to merge 3 commits intocBioPortal:v0.8.2-custom-v3from
ForisKuang wants to merge 3 commits intocBioPortal:v0.8.2-custom-v3from
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added 3 commits
February 25, 2026 14:36
When the product feedback feature is enabled (via FEEDBACK_ISSUE_SERVICE_URL env var), clicking thumbs-down on an assistant message opens a feedback modal instead of the default tag popover. The modal collects a categorized issue report that is submitted to an external issue creation service, enabling automated GitHub issue creation from user feedback.
…sues Instead of proxying to an external service, the feedback route now calls the GitHub API directly to create issues. This eliminates the need for a separate middleware service. Configuration uses GITHUB_FEEDBACK_TOKEN and GITHUB_FEEDBACK_REPO env vars. Issues are formatted with structured markdown and labeled based on feedback reason.
…bmitted The existing feedback storage endpoint was not being called when submitting via the product feedback modal. Now handleFeedback is invoked on modal submit to store the thumbs-down rating in MongoDB alongside creating the GitHub issue.
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When the product feedback feature is enabled (via FEEDBACK_ISSUE_SERVICE_URL env var), clicking thumbs-down on an assistant message opens a feedback modal instead of the default tag popover. The modal collects a categorized issue report that is submitted to an external issue creation service, enabling automated GitHub issue creation from user feedback.
Change Type
Testing
Tested locally by spinning up the local instance of LibreChat and clicking the thumbs down button and seeing the modal pop up. See image below.
Test Configuration:
Checklist
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