Create Customer Succes Manager #4245
Open
Conversation
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
✅ Deploy Preview for flowforge-website ready!
To edit notification comments on pull requests, go to your Netlify project configuration. |
ZJvandeWeg
reviewed
Dec 23, 2025
| @@ -0,0 +1,104 @@ | |||
| --- | |||
Member
There was a problem hiding this comment.
@Esmewieringa Can you change the file name to customer-success-manager.md?
ZJvandeWeg
requested changes
Dec 23, 2025
| * You’ll focus on learning FlowFuse, understanding our customers, and becoming comfortable with our product and processes. | ||
| You will: | ||
| * Complete onboarding and become familiar with the FlowFuse platform and Node-RED fundamentals | ||
| * Learn our CS processes, tools, and workflows (HubSpot, playbooks, renewals, QBRs) |
Member
There was a problem hiding this comment.
I'm missing links to all these resources.
|
|
||
| As a Customer Success Manager, you will be responsible for ensuring our customers achieve long-term success with FlowFuse. You will guide new customers through onboarding, help them scale their Node-RED deployments, and work closely with them to understand their goals, challenges, and roadmap. | ||
| You’ll collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure customers get maximum value from FlowFuse and that their feedback directly influences our product direction. | ||
| This role is ideal for someone who enjoys working with technical users, is proactive in problem-solving, and thrives in a fast-moving environment. |
Member
There was a problem hiding this comment.
@Esmewieringa This is too much AI for my taste, and too little your input. Can you please write it yourself?
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Add this suggestion to a batch that can be applied as a single commit.
This suggestion is invalid because no changes were made to the code.
Suggestions cannot be applied while the pull request is closed.
Suggestions cannot be applied while viewing a subset of changes.
Only one suggestion per line can be applied in a batch.
Add this suggestion to a batch that can be applied as a single commit.
Applying suggestions on deleted lines is not supported.
You must change the existing code in this line in order to create a valid suggestion.
Outdated suggestions cannot be applied.
This suggestion has been applied or marked resolved.
Suggestions cannot be applied from pending reviews.
Suggestions cannot be applied on multi-line comments.
Suggestions cannot be applied while the pull request is queued to merge.
Suggestion cannot be applied right now. Please check back later.
Description
Related Issue(s)
Checklist