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[Support] S3 bucket for CryoCloud

Community Enablement

supportIssues that track Freshdesk ticketsIssues that track Freshdesk tickets

Status: Open.

#7443 In 2i2c-org/infrastructure;

· aprilmj opened on Jan 19, 2026

Explore PD incident workflows + automate 🚀

O3 - 2026Q1Tasks pertaining to the O3 goal in Q1 2026Tasks pertaining to the O3 goal in Q1 2026

Status: Open.

#7440 In 2i2c-org/infrastructure;

· GeorgianaElena opened on Jan 19, 2026

[Support] Can we prevent firewalls blocking hub URLS?

supportIssues that track Freshdesk ticketsIssues that track Freshdesk tickets

Status: Open.

#7433 In 2i2c-org/infrastructure;

· aprilmj opened on Jan 16, 2026

[Incident Action]: Improve understanding of bespoke configuration changes

incident-action-itemFollow-up action item from an incidentFollow-up action item from an incident

O3 - 2026Q1Tasks pertaining to the O3 goal in Q1 2026Tasks pertaining to the O3 goal in Q1 2026

Status: Open.

#7428 In 2i2c-org/infrastructure;

· agoose77 opened on Jan 16, 2026

[Incident Action]: Improve alerting to catch proxy/hub restarts.

incident-action-itemFollow-up action item from an incidentFollow-up action item from an incident

O3 - 2026Q1Tasks pertaining to the O3 goal in Q1 2026Tasks pertaining to the O3 goal in Q1 2026

Status: Open.

#7427 In 2i2c-org/infrastructure;

· agoose77 opened on Jan 16, 2026

[Incident Action]: Investigate cycling of core nodes on LEAP

incident-action-itemFollow-up action item from an incidentFollow-up action item from an incident

Status: Open.

#7426 In 2i2c-org/infrastructure;

· agoose77 opened on Jan 16, 2026

Explore strategies to warm infrastructure ahead of events

Status: Open.

#7420 In 2i2c-org/infrastructure;

· agoose77 opened on Jan 15, 2026

[DDM] UToronto - Co-funding/delivery management kickoff (Canvas integration)

Contract DeliverableService agreement Deliverable as tracked in the Engagements / Project / Deliverables framework.Service agreement Deliverable as tracked in the Engagements / Project / Deliverables framework.

Status: Open.

#7418 In 2i2c-org/infrastructure;

· aprilmj opened on Jan 15, 2026

Prepare a cost analysis for HPOSS / opensci binder

Status: Open.

#7417 In 2i2c-org/infrastructure;

· jmunroe opened on Jan 15, 2026

[Decommission Hub][Feb 2026] catalystproject-africa

Status: Open.

#7415 In 2i2c-org/infrastructure;

· jmunroe opened on Jan 15, 2026

[Decommission Hub][Feb 2026] catalystproject-latam

Status: Open.

#7414 In 2i2c-org/infrastructure;

· jmunroe opened on Jan 15, 2026

[Spike 4h] Integrate resource generation with structural configuration model

incident-action-itemFollow-up action item from an incidentFollow-up action item from an incident

O3 - 2026Q1Tasks pertaining to the O3 goal in Q1 2026Tasks pertaining to the O3 goal in Q1 2026

Status: Open.

#7411 In 2i2c-org/infrastructure;

· agoose77 opened on Jan 15, 2026