[HELP] Bridge transactions stuck - Wallet appears to be blacklisted

[congaibandam]

TITLE:
[HELP] Bridge transactions stuck - Wallet appears to be blacklisted

BODY:

Problem

My bridge transactions (MATIC → KLAYTN, oXRP token) have been stuck for 4+ days without receiving validator signatures.

Current status:

• Some transactions have 1 signature but no new signatures for 4 days
• Some transactions have 0 signatures for 2+ days - not a single validator has signed

Evidence

Wallet	Amount	Result
Wallet A (new)	20 oXRP	✅ Signed by validators, claimed successfully
Wallet B (main)	100+ oXRP	❌ Stuck 4+ days, no signatures

• Same bridge route (MATIC → KLAYTN)
• Same token (oXRP)
• Same time period
• Different result → My main wallet is specifically blocked

Validators that signed for Wallet A but NOT Wallet B:

• Argonas ✅ → ❌
• Cosmostation ✅ → ❌
• Nodeinfra ✅ → ❌
• Trinito ✅ → ❌

My situation:

• I purchased oXRP tokens legitimately on the market
• I have NOT done anything illegal
• I successfully used Orbit Bridge 11 times before (Dec 2025 - Jan 2026)
• Total stuck: 1,360 oXRP (7 transactions)

Questions:

1. Why is my wallet blocked while others work normally?
2. Is there a blacklist system? If so, how can I appeal?
3. How can I get my transactions signed and completed?

Contact:

I have also emailed support@orbitchain.io but no response yet.

Please help. Thank you.