bridge from TON network to other blockchains not working

Hello, I would like to report an error that is preventing the bridge from TON network to other blockchains from being processed.
Even after several days, the transaction is still in “scanning” status.

I hope you can help resolve this issue.

<img width="955" height="309" alt="Image" src="https://github.com/user-attachments/assets/3a87441d-2998-4c46-9420-9504c9bd6cfe" />