Offline after pairing with Google Home

[javierbarellano4v]

This week attempted to pair node-matter with Google Home (Nest Mini) and was able to pair but device turns "Offline" (not responding). almost immediately.

I haven't used Google Home with node-matter in a few weeks - only Amazon Alexa.

Something changed?

Using Google Home App (Android) version 2.63.1.12

[JimBuzbee]

I see this commonly. Typically, if I wait a while, it will correct itself and show properly. It might also help to stop and restart Google Home, but that just might be me being impatient :-)

[javierbarellano4v]

@JimBuzbee Thanks. I think in another thread you had mentioned that you had run into this same problem.

[Apollon77]

Google needs a Nest Hub device in the same network. Do you have this? The pairing is done by the Google App on your mobile device and then the communication is done only by the Hub. ALso sometimes the App shows "offline" but then when you "open" the device the status is there.

If all above do not help please provide node.matter debug putput from pairing and such

[javierbarellano4v]

Well, this is interesting.

I have previously paired and been able to control the node-matter via a Nest Mini (speaker) and Google Home app.

Additionally, from Google's Matter pages:

"...To control a Matter-enabled device with the Google Home app or Google Assistant, you need a hub. Select Google devices have received software updates so they can work as a hub for Matter:

Wi-Fi routers: Nest Wifi Pro (Wi-Fi 6E)
Speakers: Google Home, Google Home Mini, Nest Mini, Nest Audio
Displays: Nest Hub (1st gen), Nest Hub (2nd gen), Nest Hub Max"

But, I am getting a screen in the Google Home app indicating that a Hub is required and but still goes through the pairing process.

?

[javierbarellano4v]

Just to update,

In my Google Home App, I have 2 locations, 'Home' and 'Office', so I went to the Home page (as opposed to Office) and was able pair and control node-matter.

[Apollon77]

Could it be that the "nest mini" is connected to the home "Home"? And "office" do not have a hub?

[javierbarellano4v]

I believe that 'office' does have a hub. I haven't explored this sufficiently, I look closer at this.

[Apollon77]

But is "office" really in the same network then the node-matter? because the hub in office tries to contact node-natter in this case

[javierbarellano4v]

Finally getting to this. Well, office is in the same network as node-matter. In Google Home sometimes the device goes offline and its sporadic, unfortunately.