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‎README.md‎

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<h1 align="center">
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<br>
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<a href="https://github.com/Cog-Creators/Red-DiscordBot/tree/V3/develop"><img src="https://i.imgur.com/PpQaXUC.png" alt="Red - Discord Bot"></a>
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<br>
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SimpleTickets
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<br>
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</h1>
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<h4 align="center">Brings ease to your discord with a new and modern ticket system.</h4>
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<p align="center">
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<a href="https://discord.gg/MfpSxttxCS">
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<img src="https://discordapp.com/api/guilds/798609106268323910/widget.png?style=shield" alt="Discord Server">
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</a>
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<a href="https://github.com/Rapptz/discord.py/">
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<img src="https://img.shields.io/node/v/discord.js" alt="discord.js">
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</a>
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</p>
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<p align="center">
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<a href="#overview">Overview</a>
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•
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<a href="#installation">Installation</a>
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•
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<a href="#join-our-discord">Discord</a>
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</p>
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# Overview
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SimpleTickets created to bring a modernized ease of support to discord. The bot comes customizeable with tons of configuration out of the box. This is a self hosted bot so you do need to host it and keep it maintained. Support can be given on our discord but is not guaranteed.
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[Installation](#installation) is easy, and you do **NOT** need to know anything about coding! Follow the guide bellow to get a fast and clean installation.
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- Ticket System Embed with Button
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- Add Command
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- Close Command
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- Rename Command
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- Remove Command
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- Easy Setup
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- Customizeable Config
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- Admin Setup Command
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# Installation
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1. Run the **install.bat**
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2. Configure the **config.js**
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3. Run the **start.bat** that was created for you by the install.bat
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[Discord](https://discord.gg/MfpSxttxCS) Join to ask for support.
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# Join our Discord!
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Join the official **Foaf Development [Discord](https://discord.gg/MfpSxttxCS)** to find support, resources, and new updates to all of my products.
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New features are constantly added.

‎commands/Tickets/add.js‎

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const Discord = require('discord.js');
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const config = require('../../config.js');
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module.exports = {
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name: "add",
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description: "Adds a user to the ticket.",
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run: (client, message, args) => {
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if (message.deletable) message.delete();
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if (!message.member.roles.cache.some(r => [config.supportTeamID, config.ticketOverwatch, config.adminID].includes(r.id)))
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return message.reply("You do not have permisson to use this command.");
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if (message.channel.parentID !== config.ticketCategory) return message.reply('You may only use Ticket Commands in active Report Tickets');
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let everyoneid = message.guild.roles.everyone.id;
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const usertoadd = message.mentions.users.first();
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if (!usertoadd) return message.reply('Please mention who to add to the ticket.');
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const embed = new Discord.MessageEmbed()
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.setTitle(`User Added`)
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.setColor('#e93020')
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.setDescription(`${message.author} You have added ${usertoadd} to the ticket`)
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if (config.logoEnabled === true) {
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embed.setFooter(`${message.guild.name} | Made by Foaf#0001`, config.logoURL)
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} else {
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embed.setFooter(`${message.guild.name} | Made by Foaf#0001`)
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}
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message.channel.updateOverwrite(usertoadd, {
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SEND_MESSAGES: true,
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VIEW_CHANNEL: true,
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READ_MESSAGE_HISTORY: true
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});
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message.channel.send(embed)
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}
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}

‎commands/Tickets/close.js‎

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const Discord = require('discord.js');
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const config = require('../../config.js');
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module.exports = {
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name: "close",
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description: "Closes an active ticket.",
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run: async (client, message, args) => {
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if (message.deletable) message.delete();
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if (!message.member.roles.cache.some(r => [config.supportTeamID, config.ticketOverwatch, config.adminID].includes(r.id)))
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return message.reply("You do not have permisson to use this command.");
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if(message.channel.parentID !== config.ticketCategory) return message.reply('You may only use Ticket Commands in active Report Tickets');
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const logchannel = message.guild.channels.cache.find((ch) => ch.id === config.ticketLogs);
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const timeElapsed = Date.now();
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const today = new Date(timeElapsed);
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const log = new Discord.MessageEmbed()
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.setTitle('Ticket Closed')
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.setColor('#e93020')
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.addField('Ticket Handler:', `${message.author}`)
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.addField(`Ticket ID`, `${message.channel.id}`)
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.addField(`Date`, `${today.toLocaleDateString()}`)
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if (config.logoEnabled === true) {
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log.setFooter(`${message.guild.name} | Made by Foaf#0001`, config.logoURL)
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} else {
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log.setFooter(`${message.guild.name} | Made by Foaf#0001`)
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}
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await logchannel.send(log)
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message.channel.delete()
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}
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}

‎commands/Tickets/remove.js‎

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const Discord = require('discord.js');
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const config = require('../../config.js');
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module.exports = {
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name: "remove",
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description: "Removes a user from the ticket.",
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run: async (client, message, args) => {
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if (message.deletable) message.delete();
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if (!message.member.roles.cache.some(r => [config.supportTeamID, config.ticketOverwatch, config.adminID].includes(r.id)))
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return message.reply("You do not have permisson to use this command.");
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if(message.channel.parentID !== config.ticketCategory) return message.reply('You may only use Ticket Commands in active Report Tickets');
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let everyoneid = message.guild.roles.everyone.id;
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const usertoremove = message.mentions.users.first();
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if (!usertoremove) return message.reply('Please mention who to remove from the ticket.');
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const embed = new Discord.MessageEmbed()
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.setTitle(`User Removed`)
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.setColor('#e93020')
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.setDescription(`${message.author} You have removed ${usertoremove} to the ticket`)
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if (config.logoEnabled === true) {
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embed.setFooter(`${message.guild.name} | Made by Foaf#0001`, config.logoURL)
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} else {
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embed.setFooter(`${message.guild.name} | Made by Foaf#0001`)
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}
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message.channel.updateOverwrite(usertoremove, {
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SEND_MESSAGES: false,
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VIEW_CHANNEL: false,
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READ_MESSAGE_HISTORY: false
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});
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message.channel.send(embed)
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}
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}

‎commands/Tickets/rename.js‎

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const Discord = require('discord.js');
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const config = require('../../config.js');
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module.exports = {
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name: "rename",
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description: "Renames the active ticket.",
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run: async (client, message, args) => {
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if (message.deletable) message.delete();
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if (!message.member.roles.cache.some(r => [config.supportTeamID, config.ticketOverwatch, config.adminID].includes(r.id)))
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return message.reply("You do not have permisson to use this command.");
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if(message.channel.parentID !== config.ticketCategory) return message.reply('You may only use Ticket Commands in active Tickets');
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const newName = args.join(" ");
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const embed = new Discord.MessageEmbed()
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.setTitle(`Ticket Renamed`)
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.setColor('#e93020')
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.setDescription(`${message.author} Your ticket has been renamed to ticket-${newName}`)
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if (config.logoEnabled === true) {
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embed.setFooter(`${message.guild.name} | Made by Foaf#0001`, config.logoURL)
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} else {
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embed.setFooter(`${message.guild.name} | Made by Foaf#0001`)
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}
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message.channel.setName(`ticket-${newName}`)
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message.channel.send(embed)
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}
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}

‎commands/admin/setup.js‎

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const Discord = require('discord.js');
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const config = require('../../config');
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const disbut = require('discord-buttons');
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module.exports = {
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name: "setup",
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description: "Sets up the Create a Ticket Embed!",
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run: async (client, message, args) => {
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if (message.deletable) message.delete();
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if (!message.member.roles.cache.some(r => [config.adminID].includes(r.id)))
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return message.reply("You need the Admin Role to use this command!").then(m => m.delete({ timeout: 5000 }));
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// Ticket Embed
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const ticketEmbed = new Discord.MessageEmbed()
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.setTitle(`${config.embedTitle}`)
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.setDescription(`\`\`\`Use the button to create a ticket!\`\`\``)
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.setColor('#FF4649')
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// Ticket Button
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const createRow = new disbut.MessageActionRow()
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createButton = new disbut.MessageButton()
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.setStyle('red')
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.setLabel('Create a Ticket')
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.setID('gKwBvQhLvW')
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createRow.addComponent(createButton)
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await message.channel.send({
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embed: ticketEmbed,
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component: createRow
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})
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}
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}

‎config.js‎

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/*
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____ ___ _____ ____ __ _ _ _
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| __ ) / _ \_ _| / ___|___ _ __ / _(_) __ _ _ _ _ __ __ _| |_(_) ___ _ __ ___
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| _ \| | | || | | | / _ \| '_ \| |_| |/ _` | | | | '__/ _` | __| |/ _ \| '_ \/ __|
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| |_) | |_| || | | |__| (_) | | | | _| | (_| | |_| | | | (_| | |_| | (_) | | | \__ \
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|____/ \___/ |_| \____\___/|_| |_|_| |_|\__, |\__,_|_| \__,_|\__|_|\___/|_| |_|___/
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|___/
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*/
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module.exports = {
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token: "", // Required | Bot Token, See: https://discord.com/developers/applications
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prefix: "!", // Required | Prefix to use to run commands
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adminID: "", // Required | Admin Role ID
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ticketOverwatch: "", // Required | Role ID of role that will overwatch tickets
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supportTeam: "", // Required | Ticket Support Team Role ID
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ticketCategory: "", // Required | ID of Category where tickets are created
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ticketLogs: "", // Required | ID of Channel where tickets are logged to
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embedTitle: "Server Name Tickets", // Required | Title of the embed where users open tickets
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logoEnabled: true,
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logoURL: "https://cdn.discordapp.com/attachments/853389464277876747/867948408298696745/512x512.png", // Optional | Link to logo if you leave this blank make sure "logoEnabled" is false
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}

‎handler/command.js‎

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const { readdirSync } = require("fs");
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const ascii = require("ascii-table");
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const table = new ascii().setHeading("Command", "Load status");
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module.exports = (client) => {
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readdirSync("./commands/").forEach(dir => {
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const commands = readdirSync(`./commands/${dir}/`).filter(f => f.endsWith(".js"));
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for (let file of commands) {
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let pull = require(`../commands/${dir}/${file}`);
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if (pull.name) {
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client.commands.set(pull.name, pull);
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table.addRow(file, '✅');
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} else {
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table.addRow(file, '❌ -> missing something??');
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continue;
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}
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if (pull.aliases && Array.isArray(pull.aliases))
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pull.aliases.forEach(alias => client.aliases.set(alias, pull.name));
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}
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});
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}

‎install.bat‎

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@echo off
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title SimpleTickets Installer
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echo / ---------------------------------------------- /
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echo SimpleTickets Created by Foaf#0001
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echo Established
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echo 7 / 22 / 2021
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echo Please Await Installer
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echo / ---------------------------------------------- /
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echo Installer Attached...
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echo Downloading Required Node Modules...
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echo Installing Required Node Modules...
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cd %~dp0
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cmd /c "npm i"
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echo Checking Files...
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echo Finilizing Project...
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echo Finished!
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echo --------------------------------------
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echo Creating start command for Your Bot...
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echo --------------------------------------
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echo @echo off > start.bat
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echo title SimpleTickets >> start.bat
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echo :START >> start.bat
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echo node server.js >> start.bat
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echo goto START >> start.bat
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echo "start.bat" File Created.
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echo ------------------------------------
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echo Deleting Unwanted Files...
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echo ------------------------------------
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del "%~f0"
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echo Closing...
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exit

‎package.json‎

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{
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"name": "simpletickets",
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"version": "1.0.0",
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"description": "SimpleTickets Discord Bot created by Foaf#0001",
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"main": "server.js",
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"scripts": {
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"test": "run"
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},
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"keywords": [
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"Tickets",
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"Discord",
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"Bots",
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"SimpleTickets",
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"Foaf"
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],
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"author": "Foaf#0001",
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"license": "ISC",
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"dependencies": {
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"ascii-table": "0.0.9",
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"discord-buttons": "^4.0.0",
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"discord.js": "^12.5.3",
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"discord.js-pagination": "^1.0.3",
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"moment": "^2.29.1",
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"request": "^2.88.2"
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}
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}

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