diff --git a/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_fd23ecf383f07210befc6830ceaad36a.xml b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_fd23ecf383f07210befc6830ceaad36a.xml
new file mode 100644
index 0000000..2bf5d10
--- /dev/null
+++ b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_fd23ecf383f07210befc6830ceaad36a.xml
@@ -0,0 +1,78 @@
+
Connecting food donors with nearby NGOs and distribution networks in real-time.
+Ensuring traceability of food from source to beneficiary through digital records.
+Providing analytics to identify peak surplus hours, donor contribution trends, and NGO impact metrics.
+Enhancing accountability through approvals, temperature/safety logs, and delivery confirmations.
+Reducing operational overhead through automation, notifications, and route optimization.
+This would result in efficient food redistribution, reduced carbon footprint, and a positive social impact on underprivileged communities.
]]> ++
The ideal solution would be a ServiceNow-based portal and workflow system where:
+Donors (restaurants, canteens, event organizers) can log surplus food details such as type, quantity, expiry time, and pickup location.
+NGOs or Volunteers receive automatic notifications of nearby available food via a mobile-friendly Service Portal.
+A matching engine assigns donations to the closest available NGO based on capacity and location.
+Workflows track food pickup, delivery confirmation, and beneficiary acknowledgment.
+Dashboards & Reports provide insights on total food saved, meals distributed, and participating organizations.
+Integrations with mapping services can show live pickup and delivery routes.
++
Integration with location-based APIs (Google Maps / OpenStreetMap) for distance calculation and routing.
+Connectivity with SMS or WhatsApp APIs for real-time communication.
+Secure access for external users (NGOs and donors) through Public Service Portal or external user authentication.
+Storage of food logs and images in ServiceNow Attachment / Document Management.
++
Ensuring real-time accuracy of surplus food availability and location updates.
+Managing external user authentication and access controls securely.
+Integration complexities with third-party APIs (maps, communication, delivery tracking).
+User adoption and awareness among non-technical stakeholders like small NGOs or restaurants.
+Handling data privacy and hygiene compliance, especially related to food safety logs.
+