adding additional rutgers contacts

Author: kaleyjoss

.DS_Store

@@ -199,6 +199,8 @@ Matrix for figuring out what form to use:
 
 ## 5. Fill out and Submit Quick Order (/ other form)…
 
+If a punchout...
+
 Go to RU Marketplace → View Forms → [select relevant form]
 - Fill out all starred boxes, but *don’t worry about any boxes that aren’t starred*
 - Attach invoice as internal attachment and external attachment, just to be safe
@@ -207,7 +209,7 @@ Go to RU Marketplace → View Forms → [select relevant form]
     - Include here if any backup documentation is required with the check
     - If you want a specific person noted on the envelope
     - If this payment is an international wire transfer
-    
+
 - The PO will be placed and confirmed. 
     1. PO created
     2. PO approved, ‘sent to supplier’ (sent as an HTML attachment to the email listed in paymentworks)
@@ -246,15 +248,15 @@ On behalf of Rutgers University
     1. Before payment, in the box **Payment Information**, **Payment Date** and **Payment Number** will be blank. Once the payment has been mailed/wired, those fields will be filled in. 
     2. **Pay Status** will also list when it has been paid. 
     - **Example of a fully paid invoice:**
-        ![Screenshot 2025-03-31 at 9.40.37 AM.png](Goods%20Check%20Request%20Quick%20Order%20e99908d36de24a76974180433918ec08/Screenshot_2025-03-31_at_9.40.37_AM.png)
+        ![Screenshot 2025-03-31 at 9.40.37 AM.png](Goods Check Request Quick Order e99908d36de24a76974180433918ec08/Screenshot_2025-03-31_at_9.40.37_AM.png)
 
 3. Once payment is sent, if the supplier has indicated electronic payment (ACH), the payment is filed through that method. 
     1. if the supplier has indicated physical check, it goes via regular postal mail. The guidance we give is that it could take up to 10 days to arrive.
     2. This choice is done in paymentworks BY YOU WHEN YOU INVITE THE SUPPLIER
 4. If the supplier doesn’t get the payment, or if you have questions, you can ask UPS (via a ticket) for a screenshot of the payment processing page in Oracle. They’ll be able to send you information about where exactly the supplier’s payment was sent, to what bank, etc. 
     1. Here you can check if there’s any difference between the remittance information indicated on the supplier’s invoice, and the information in the payment details
     - **Example of a Oracle payment page**
-        ![Inv-OL-206638_payment.png](Goods%20Check%20Request%20Quick%20Order%20e99908d36de24a76974180433918ec08/Inv-OL-206638_payment.png)
+        ![Inv-OL-206638_payment.png](Goods Check Request Quick Order e99908d36de24a76974180433918ec08/Inv-OL-206638_payment.png)
 
 
 ## If the supplier does not have a contract:

_includes/.DS_Store

@@ -16,9 +16,16 @@ Created by: Kaley Joss, Jan 19 2024
 {:toc}
 ---
 
+{: .new-title }
+> Common Help-Desk Emails:
+> For CAHBIR-related things, email **[email protected]**
+> For IT-related things, submit to [IT Helpdesk Request Form](https://rutgers.service-now.com/sp?id=sc_cat_item&sys_id=3c2100e41b672490217ca9bfbd4bcb86&referrer=recent_items) or call 833-OIT-HELP (833-648-4357)
+> For HR-related things, submit [HR Help Request Form](https://rutgers.service-now.com/hrportal?id=hrj_sc_cat_item&sys_id=27c78de49f331200d9011977677fcfb3)
+> For purchasing/reimbursement related things, submit to [UPS Help Desk](https://rutgers.ca1.qualtrics.com/jfe/form/SV_4MfeqH34iMABCo6)
+
 
-# Procurement Services – Reimbursement, Purchasing, Etc
 
+# Procurement Services – Reimbursement, Purchasing, Etc
 Link to all YOUR tickets submitted to ANY RU helpdesk: [ALL TICKETS Rutgers](https://rutgers.service-now.com/sp?id=rutgers_my_requests)
 
 [UPS Help Desk](https://rutgers.ca1.qualtrics.com/jfe/form/SV_4MfeqH34iMABCo6)
@@ -41,39 +48,53 @@ Procurement Training Help
 848-932-2920
 - Email when you are having issues accessing procurement training (on RU Learning, for Canvas email [help#canvas.rutgers.edu](mailto:help#canvas.rutgers.edu))
 
-**Wiwik Sie**
-
+**Cherry Lee**
 Psychiatry Business manager
-[ws263#rwjms.rutgers.edu](mailto:ws263#rwjms.rutgers.edu)
+[cherry.lee#rutgers.edu](mailto:cherry.lee@rutgers.edu)
 - Handles RUMarketplace access – can assign people as ‘Procurers’, ‘Shoppers’, ‘Requestors’ etc
 
+**Jillian Kunzle**
+Sr Business Manager, Rutgers RWJMS Finance
+[jillian.kunzle#rutgers.edu](mailto:[email protected])
+- Can add Psychiatry department purchasing card to standing things, subscriptions, pay-as-you-go services (such as Uber Health, Facebook ads for studies, and other things that are hard to do with invoices)
 
 # Holmes Lab
 Lab email: [**holmeslab.bhi#gmail.com**]
 
-**Kaley Joss**
+**Alex Daube**
 Lab Manager/RA, Holmes Lab
-[Kaley.joss#rutgers.edu]
+[alexandra.daube#rutgers.edu](mailto:[email protected])
 - Email about anything administrative or lab-general
 
 **Avram Holmes**
 Director / Principal Investigator, Holmes Lab
 [Avram.holmes#rutgers.edu]
 
 # CAHBIR
-
 CAHBIR Help Request:
 [**cahbir-support#rutgers.edu**](mailto:cahbir-support#rutgers.edu)
+- Email this email with any questions for CAHBIR support staff generally, including Jeff, Wil and Rose, as they prefer requests to come through the ticketing system
+- Important notes:
+    - If it's a time-sensitive request, send a ticket but ALSO email/slack the relevant CAHBIR staff member-- they want it on the ticketing system for tracking/business reasons, but recommend reaching out directly for time-sensitive issues, as sometimes the ticketing system may be down or they may not check it etc. 
+    - Don't CC people on ticket requests, it will create a new ticket for each person CC'd
+    - If it's been 2 days and you haven't gotten a response, slack/email the person at CAHBIR you want to read the ticket
+
 [**CAHBIR Ticket Helpdesk**](https://cahbir.rutgers.edu/support/ticket.php?track=E6B-727-6HRQ&Refresh=75274) \*Access via VPN
 
 **Rose Smith**
 Business Liaison for CAHBIR
-[rs1771#rbhs.rutgers.edu]
-- Email for financial questions and operations
+[rs1771#rbhs.rutgers.edu](mailto:[email protected])
+- Email for CAHBIR business/finances, such as invoicing for scan times, access to iLabs, other
 
 **Jeff Luci**
 Technical Director at CAHBIR
-- Higher up, email if necessary
+[jeffrey.luci#rutgers.edu](mailto:[email protected])
+- Email (after/or submitting CAHBIR ticket) for MRI scan session scheduling (off hours), MRI questions, MRI protocol questions, MRI safety questions
+
+**Wil Rohlhill**
+Software Developer at CAHBIR
+[willem.rohlhill#rutgers.edu](mailto:[email protected])
+- Email (after/or submitting CAHBIR ticket) about Flywheel questions, MRI processing questions, BIDS questions, fMRIPrep questions, Amarel questions, etc. 
 
 
 # Department of Psychiatry
@@ -85,7 +106,6 @@ Phone: 732-235-4176
 - Email for questions about procurement, general admin, and Rutgers psychiatry dept information
 
 **Dr Celine Gelinas**
-
 COI monitor, Dept of Psychiatry
 [gelinace#rwjms.rutgers.edu]
 
@@ -106,18 +126,27 @@ For help on email, internet access, tech support, apps (Zoom, Qualtrics, Teams,
 [IT Helpdesk Request Form](https://rutgers.service-now.com/sp?id=sc_cat_item&sys_id=3c2100e41b672490217ca9bfbd4bcb86&referrer=recent_items)
 - Very fast, generally responds/resolved within 1 day
 
-OIT Help Desk at Rutgers–New Brunswick: 833-OIT-HELP (833-648-4357).
+OIT Help Desk at Rutgers–New Brunswick: **833-OIT-HELP** (833-648-4357).
 - Super helpful, they can request remote control of your computer so that they can help you directly on your machine, and can give information about a wide variety of tech / Rutgers apps. 
 - Can also talk to clients/apps for you (such as Qualtrics, Zoom, Teams, RedCAP, etc)
 - Mark Pinto is great
 
 
-**Robert Wood Johnson (RWJ) Office of Information Technology (OIT)**
+# RWJMS IT
 
+**Robert Wood Johnson (RWJ) Office of Information Technology (OIT)**
 Email for Piscataway: [rwjnbhelp#rwjms.rutgers.edu](mailto:rwjnbhelp#rwjms.rutgers.edu)
 Submit a Help Desk Ticket: <https://rwjms.rutgers.edu/oit/overview>
 Clinical Desktop Support: (732) 235-3300
 
+**Michael Yesko**
+[my300#rwjms.rutgers.edu](mailto:[email protected])
+- Set up our Restricted_(PCR) folder on Box
+
+**Jeremy Gauvin**
+[jeremy.gauvin#rutgers.edu](mailto:[email protected])
+- Set up our Restricted_(PCR) folder on Box
+
 **Veronica Rosel**  
 Assistant Director of OIT  
 732-235-2076  
@@ -134,11 +163,14 @@ Assistant Manager
 [fj94#rwjms.rutgers.edu]
 
 
+
 # Rutgers HR and Payroll Support
 
 [HR Help Request Form](https://rutgers.service-now.com/hrportal?id=hrj_sc_cat_item&sys_id=27c78de49f331200d9011977677fcfb3)
 - Very fast, generally responds/resolved in 1 day
 
+
+
 # Compute Cluster / OARC
 
 **OARC Help Desk**
@@ -149,6 +181,7 @@ Assistant Manager
 Senior Scientist, OARC
 [pgarias#oarc.rutgers.edu]
 - Helped with the setup of Holmes Lab Amarel environment
+- Very helpful and responsive
 
 # Grants & Funding
 
@@ -159,7 +192,6 @@ Grants Administrator at RWJMS
 - Point of Contact for grants at CAHBIR / Dept of Psychiatry
 - Email for questions and information about grants and funding
 
-**Gregory Werhner**
 
 # Contracts 
 
@@ -175,5 +207,4 @@ Grants Administrator at RWJMS
 
 **Procurement Verification**
 Third Party Risk Assessment: [View Form Here](https://forms.office.com/Pages/ResponsePage.aspx?id=IystuTVNcEST_2mspmMv_vNV1GTfz6VMtu11uPaiSw5UNjE5SERERlNaSFBMNkE2MjNWQlRKWlBJVSQlQCN0PWcu)
-
 [_risk_assurance#oit.rutgers.edu_]