From 018e8ce8d5b56e85407324ece877c3a4885f4acb Mon Sep 17 00:00:00 2001 From: Moncef Belyamani Date: Mon, 26 Jan 2026 14:31:45 -0500 Subject: [PATCH] Add more links to and mentions of Partner Support --- _pages/production.md | 8 ++++++++ _pages/testing.md | 3 ++- 2 files changed, 10 insertions(+), 1 deletion(-) diff --git a/_pages/production.md b/_pages/production.md index a152b5ec..7aa4aecf 100644 --- a/_pages/production.md +++ b/_pages/production.md @@ -29,6 +29,14 @@ Please note: The deployment process can take up to two weeks to complete. You ma {% include alert.html content=deployment_warning alert_class="usa-alert--warning" %} +## We're here to assist + +Our dedicated Onboarding Team is available to ensure your production launch goes smoothly. If you haven’t already, get in touch by submitting a ticket request to the [Partner Support Help Desk](https://zendesk.login.gov/) to: +- Launch a new application under a new integration +- Launch a new application under an existing integration (i.e. under a “broker application”) +- Make a configuration change to your existing integration + + ## Before deployment Make sure you have the following items ready before you start the deployment process: diff --git a/_pages/testing.md b/_pages/testing.md index bd720adb..79f20306 100644 --- a/_pages/testing.md +++ b/_pages/testing.md @@ -1,7 +1,8 @@ --- title: Testing your app lead: > - Once you’ve created your app and implemented an identity protocol, you can now register it in the test environment portal and start testing. + Once you’ve created your app and implemented an identity protocol, you can register it in the Partner Portal and start testing in our sandbox environment.

+ Login.gov has a dedicated onboarding team to support you through the testing and launch. Reach out at the Partner Support Help Desk. redirect_from: - /registering-your-sp/ - /register/