Troubleshoot - Unable to receive magic code when testing Biometrics #80017
Description
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Version Number: v9.3.5-0
Reproducible in staging?: Yes
Reproducible in production?: Unable to validate in Prod - Provide reasoning.
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #79475
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Bug source: Exploratory - Critical User Impact
Device used: Windows 10 / Chrome, iOS 26.1 / iPhone 13
App Component: Other
Action Performed:
- Navigate to staging.new.expensify.com
- Sign in with a new account
- Navigate to the Settings -> Troubleshoot
- Click on the "Test" button next to the "Biometrics (Not registered)" text
- When the verification page appears, wait for the magic code to be sent to your Gmail
Expected Result:
The magic code should be sent to the user's Gmail
Actual Result:
The magic code is not sent to the user's Gmail. Magic code is receive only after clicking "Didn't receive magic code".
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari