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Merge pull request #2 from Club-Innovate/copilot/fix-49a0a4e5-ccf6-4424-bc61-036b0b0d03b3
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README.md

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# 🧩 SysAid to Azure DevOps Bug Sync
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# SysAid to Azure DevOps Bug Sync
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This project synchronizes SysAid support tickets (Service Requests) into Azure DevOps (ADO) as **Bugs**, complete with:
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## 📁 Project Structure
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## Project Structure
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```
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sysaid_to_ado/
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## 🔐 Security & HIPAA Compliance
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## Security & HIPAA Compliance
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- Redacts fields using regex and SpaCy NER before syncing to ADO
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- Logs each detection/redaction to 'logs/sync.log'
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## 🔄 Sync Logic
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## Sync Logic
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### On each run:
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1. Fetch **new or updated** SysAid tickets since last run
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## 🔧 Setup Instructions
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## Setup Instructions
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### 1. Install Requirements
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SYSAID_BASE_URL=https://yourcompany.sysaidit.com
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```
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> 🔒 Keep this file out of version control.
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> Keep this file out of version control.
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### 3. Run the Sync
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## 🧪 Sample Ticket Input
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## Sample Ticket Input
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Example of a SysAid ticket passed to ADO:
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## 📎 Parent Linking (Optional)
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## Parent Linking (Optional)
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If 'ticket["parent_id"]' is provided:
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- Bug will be linked to that work item
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## 📜 Logs and Auditing
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## Logs and Auditing
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- 'logs/sync.log' contains full run trace
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- Every detection, failure, and update is logged
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- Run identity is captured via 'get_current_user_identity()'
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## 🛡 Best Practices Followed
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## Best Practices Followed
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- Secrets kept in '.env' or config.py
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- Redaction applied before API submission
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- Updates only occur when needed
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- JSON Patch structure for ADO
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- Graceful exception handling
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- Configurable log file via 'utils.setup_logger()'
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- Secrets kept in '.env' or config.py
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- Redaction applied before API submission
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- Updates only occur when needed
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- JSON Patch structure for ADO
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- Graceful exception handling
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- Configurable log file via 'utils.setup_logger()'
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## 🤝 Contributions
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## Contributions
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You're welcome to extend this to:
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## 📅 Created April 2025
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## Created April 2025
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Maintained by: **Hans Esquivel**
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License: MIT (or internal)

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