Emma - Manager #3
Description
User Story: Management Dashboard for Emma, Coffee Shop Manager
As a coffee shop manager named Emma,
I want to access a desktop dashboard with real-time sales and staff data, secure login, and Spanish-translated reports,
So that I can adjust inventory and staffing on the fly, keep business data safe, and communicate effectively with my Spanish-speaking team and customers.
Persona Details:
I’m a manager overseeing a bustling coffee shop, needing to stay on top of sales and staff performance during shifts.
I rely on accurate, up-to-date info to decide when to restock or call in extra help.
Security matters to me—only I and other authorized folks should see sensitive data.
Many of my staff and customers speak Spanish, so I need reports in Spanish to share and plan better.
Acceptance Criteria:
Real-Time Dashboard: My desktop shows live sales data (e.g., “$500 today, 120 orders”) and staff metrics (e.g., “Sam: 50 orders, avg. 25 sec/order”) so I can spot trends and act fast.
Secure Login: I log in with Google OAuth2 using my work email, ensuring only I or approved managers can access the dashboard—no random logins allowed.
Spanish Reports: I can generate an order report (e.g., “Café helado: 30, Latte: 20”) translated into Spanish via a machine translation service, downloadable as a PDF for my team or customers.
Decision-Friendly Layout: Data is clear and organized—like a graph of hourly sales or a table of staff speed—so I can decide if we need more cups or an extra cashier in seconds.
Responsive Updates: Sales and metrics refresh every minute (or on demand), keeping me in the loop without lag during a busy shift.
Language Accuracy: Spanish translations are natural and correct (e.g., “Ventas del día” for “Daily Sales”), so my staff can use them without confusion.
Export Option: I can save or print the dashboard view or reports, in English or Spanish, for meetings or records.